Credit & Collections Team Lead

Location: Malaysia
Discipline: Corporate Functions
Job type: Permanent
Salary: Negotiable
Published: Posted about 1 hour ago

A global MNC is expanding its regional finance operations and is looking for a Credit & Collections Team Lead to lead a team within its growing Shared Services environment.

This is more than a people-management role. You’ll have the opportunity to drive collections performance, credit risk management, process improvement and regional stakeholder engagement.


Key Responsibilities

  • Lead, coach and develop a team of Credit Control / Cash Collection professionals.
  • Drive collection performance, cash flow and DSO improvement.
  • Oversee credit risk, customer credit limits and account reviews.
  • Manage complex escalations, disputes and customer payment matters.
  • Partner with Sales, Finance and regional stakeholders to resolve issues.
  • Drive process improvements and support regional transitions and projects.
  • Prepare and analyse debtor performance and credit risk reports.


What We’re Looking For

  • Experience in Credit Control, Collections, Accounts Receivable or OTC.
  • Prior team leadership / people management experience.
  • Strong understanding of credit risk and collection processes.
  • Strong analytical, communication and stakeholder management skills.
  • Good Excel skills; SAP experience is preferred.
  • Comfortable working with regional and international stakeholders.


Why Consider This Opportunity?

  • Regional exposure within a global organisation
  • Opportunity to lead and develop a team
  • Exposure to credit risk and commercial decision-making
  • Involvement in process improvement and regional projects
  • Strong potential for career progression


If you’re currently leading a Credit Control / Collections team and looking for your next step in a regional environment, feel free to DM me for a confidential discussion.


Budget - RM8,000–9,000